Returns & Exchanges
At BLACK X WHITE, we strive for perfection, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items in their original packaging. We are committed to ensuring your shopping experience remains as bold and effortless as our collection.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely pack the items in their original BLACK X WHITE packaging, ensuring all tags are attached and the garment is in its original condition.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing